Talent pool, roles at D2C brands
E-commerce Operations Manager
Owns everything after the order at a D2C brand: warehouse, couriers, inventory, returns and RTO.
The role at a D2C brand
The operations manager owns everything after the order: the warehouse or 3PL, couriers, inventory, returns and RTO. At a brand that sells cash on delivery, RTO alone can decide whether a month is profitable.
The role forecasts stock with the marketing team so ads don't push products about to run out, and handles vendors and the support team's escalations.
What brands look for
- Inventory planning and forecasting
- 3PL and courier management
- COD, NDR and RTO control
- Writing processes others can follow
Tools
- Shopify
- Unicommerce
- Shiprocket
- Google Sheets
Join the pool
Join the pool for E-commerce Operations Manager
A person on our team reads every application and you get an answer by email within three working days.
When a brand we work with hires for this role, we contact people in the pool first. Nothing goes to a brand until you say yes to that specific job.
Questions first? careers@boringcommerce.com
More talent pool roles
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- Marketplace ExecutiveRuns a brand's listings and catalogue across Amazon, Flipkart, Myntra and Nykaa.Junior₹2.5L to ₹5L a yeartypical at D2C brands
- Customer Experience ExecutiveAnswers a D2C brand's customers on chat, email, WhatsApp and phone, and reports what they complain about.Junior₹2L to ₹5L a yeartypical at D2C brands